shipping

payment

Chooprint uses Paypal, a secure transaction gateway. You will see a padlock icon on the bottom bar when you enter the payment area which confirms that the pages are secure.

delivery time

Items are printed to order and are normally dispatched within 10 working days. We use Royal Mail special delivery which you will have to sign for.

damaged orders

If your order arrives damaged, please contact us and we will arrange to ship a replacement to you together with a label for the return of the damaged item. Please don’t discard any of the packing materials the item came in as these will be necessary for it’s return.

guarantee and returns policy

If you are not satisfied with any order from chooprint.com, return it within 7 days and we will refund you its cost, minus any delivery and credit card charges incurred by us or, if you wish, you can reselect another print. Please note we cannot accept items for credit if they are damaged in any way.

To return a print, repack in the same packaging it was delivered in and return within 7 working days to the address on the invoice. Please return items using recorded royal mail as you will be covered for any loss or damage.

Please include your delivery note and a note stating the reason for return. Upon receipt of the print, we shall, within two working days, dispatch your reselection or refund the cost of your order, less any postage costs and transaction charges incurred by us.

cancellations

Any cancellations, not the fault of chooprint.com, and subsequent refund will be subject to any transaction costs incurred by us.

When you place an order on this website, you will be deemed to have read these conditions in full. This does not affect your statutory rights.